Writing

Marketing Monday: Quality vs. Quantity

Marketing can be ever so humbling.

I distinctly remember this coming up in one of my interviews for my first-ever marketing job, at National Geographic. I was so happy to even have the chance to interview, and I wasn't from a marketing background at the time, and I was trying to just take it all in and not mess anything up. One of the higher-ups that I interviewed with said that it could be very humbling to see what worked and what didn't work in direct mail. I remember listening, nodding earnestly. I didn't fully understand it (I barely understood what direct mail was, at that point), but I was happy to accept it as true, and tuck it under my hat.

Boy how I've thought of that comment in the years since. So often campaigns don't work the way you might expect them to. What's intuitive is not always a win. What seemed cute or clever often backfires. Unlike other areas of my life, I learned not to trust my gut instinct right off the bat, but to sit with new creative, collate feedback, and look again.

Of course as time went on, my intuition became sharper. I learned the business more, I moved up the ranks, and I gained years of experience working with the brands and audiences I marketed to. Of course, experience certainly doesn't mean we all can't be surprised. For me, being successful at marketing means understanding conventional marketing wisdom, while keeping up with rapid changes in the marketing landscape. This means knowing why you're doing what you're doing, but also pausing at regular intervals to question it, to see if it's actually still working. It means respecting the power of metrics and data, and the stories they tell: it means testing and trying new things.

Adapt, or get left behind.

I'm thinking of all of this while digesting this article from HubSpot, addressing a question they pose that we've all surely pondered: Should you create more content of a lower quality or less content of a higher quality?

Marketing Monday: Reading

You know what they say, it's Monday somewhere! No one says that. It's not Monday, I realize, yet here I am, posting Marketing Monday anyway. Sometimes that's how these things go.

If you've been around here or my Twitter or Instagram accounts at all, you might know I love reading. I love it recreationally, but it's also important to my work. The more I read - of anything - the more voices, vocabulary, and points of view I'm exposed to. The more of that I'm exposed to, the better a writer I become.

When I was in sixth grade, there was a class spelling bee. I remember vividly how we all lined up along the wall and went down the line, taking our turn trying to spell the words the teacher said aloud. At one point she asked for the word 'click'. She went down the line, and student after student said "Click. C-l-i-c-k. Click.", and it was wrong. Everyone was puzzled. But as their puzzlement and murmurs grew, so grew my excitement. I knew what word she was asking for, and it wasn't click.

At that point I read and re-read a lot of Sweet Valley High, The Babysitter's Club, Nancy Drew Files, and anything else I could get my hands on, especially if it had to do with friendship and characters that were close to my age. I knew exactly what word she was talking about. When she got to me, I said "Clique. C-l-i-q-u-e. Clique.". She smiled. I was correct. My classmates were all impressed and confounded and I felt triumphant. I remember vividly feeling like there was a secret I was in on, and I had unlocked it simply by doing something I loved and that came naturally to me: reading.

I had unlocked it by sneaking books outside with me when I was told to put that book down already, go outside and play. I had unlocked it with all those late night (you know, really late for an 11 year old, like 9-10 p.m.) sessions in my room, sneakily reading by the light of the closet, the method for which I had perfected by turning on and cracking the closet door just so: enough light to read by, but not enough to get busted. I'd unlocked it reading by the light of the tiny Christmas tree lights in my room, which I loved so desperately. I'd unlocked it with all those times I brought a book with me everywhere I went, and my poor mother would want to use our solo time in the car together to chat and catch up: But I couldn't help it, I couldn't bear to tear myself away from the words on the page. (I'm sorry, Mom! In my defense, you did have children with someone who magically goes deaf when he has his nose in a book.) (I can't tell you the number of times one of us has stood in front of my Dad's chair while he's reading, calling his name, literally right next to him, and he has been blissfully, completely unaware. These are my genes. I cannot help it. I come by it honestly.) I'd unlocked the secret by befriending the school librarian in fifth grade. She made recommendations for me and would set aside books for me. I'd unlocked it by reading anything I could get my hands on, and letting myself get lost.

Reading was transportation for me. It took me to other places and showed me other ways of thinking, of being, of seeing. It's still that, as an adult. But as a kid, I can still remember the impact of certain books, and how they became part of me as I learned and grew and got to know the world around me, beyond me. Reading taught me things I couldn't have learned anywhere else, and let me safely come home. Reading was an endless selection of windows into different worlds. Reading is very important to me now, but it was important to me then in a way that was different. It's why I've mostly given up on giving cute clothes and shoes to the new babies in my life and instead have taken to giving books, books, books. It's not that I don't love a cute baby in cute clothes, because boy do I ever. It's that the clothes won't last, and the books will, and how often do we get to be part of that in someone's life? My parents recently gave me a stack of books from my childhood, and I found myself gobsmacked at the memories that came flooding back. Things I'd completely forgotten suddenly came to life again on the page, just by reading. A friend of mine told me just yesterday that her tiny son loves the books I got for him, and asks for some of them by reciting some of their lines ("la la la"). It's a privilege to be a part of that. Making memories with books: this is what excites me.

So, Marketing Monday. Reading is important to my writing. I am constantly searching out things I want to read more about. As someone who works for myself, it's one of my primary learning tools outside of the actual work I do for clients. Marketing Monday is a place to share some of those interesting things I find, similarly to how the Friday Find is a way to share anything fun, light, and interesting

This week I want to share this HubSpot article on some samples of really good copywriting: 10 Companies that Totally Nail Copywriting. Also has some good insight if you still want to get your head around more of what copywriters do

Thanks for reading, friends.

Marketing Monday: Resources

I have had a few conversations recently about staying plugged in to the world of content, marketing, and social, and how various people do that. As a content builder and marketer, I am always looking for recommendations for good sources, and am happy to share my own.

To that end, here are a few of my favorites, which are also captured in my Twitter Marketing list.

Mashable - Always a good resource for staying on top of everything from news to trends to tech. For instance, I was surprised to see today that Peeple (the 'Yelp for people') is back. Thanks for that depressing news, Mashable.

AdWeek - Often entertaining, always informative. Today what caught my interest was this article on Brawny's new campaign, and this one about new offline sales tracking tools for use in conjunction with Facebook ads (smart for everyone involved).

Hootsuite - Often tweets links to its content, which is often about content, to complement their app - which helps you get your content to your people and beyond. Did you get all that? Recently this article caught my eye: things brands should pay attention to about protecting their brand on social media. Not necessarily a new take, but always a good reminder.

BuzzFeed - Say what you will about listicles and quizzes regarding which Harry Potter house you'd be in (Gryffindor, Slytherin, or Hufflepuff, depending on which Sorting Hat I ask): Following BuzzFeed is an absolute must for keeping your finger on the pulse of world news, entertainment, and culture. It's a good way to get a sense of what's trending, what's hot, and what's in focus. Plus I really dig their Publisher and what she has to say about the intersection of data and content. I respect a person who respects both the data and its context.

HubSpot - Cannot overlook this one. This article is a great resource for anyone starting out in social media marketing.

And of course, Google. If ever I'm curious about a topic or an issue Google almost always has the answer. Recently I've been researching and reading up on SEO, a topic that I'm unfortunately not terribly well-versed in.

What's caught your eye lately, and what are your marketing resource go-tos?

Marketing, yo!

Marketing, yo!