Marketing Monday: Brilliant Ad Copy

If you've watched any amount of TV lately and not fast-forwarded through all the commercials, you've likely seen some of these State Farm TV spots. They've ingeniously written ad scripts where the meaning changes completely depending on how the lines are delivered by the actors. The scripts & delivery serve to illustrate both the good and bad in life, and how State Farm has what you need in both cases. Or as they put it, "State Farm knows that for every one of those moments, there's one of these moments."

This is some seriously brilliant copywriting. As any copywriter knows, the smallest, punchiest lines can be the most difficult to write, and when I watch these ads I often imagine the struggle. I've no idea whether this is remotely accurate, but I picture a round table of writers yanking their hair out as they test lines in various voices until they all start to feel like they're going crazy. These are the kind of lines that I imagine were tested out on family, friends, and around the water cooler. "But if they say it like this does it sound more exasperated?" "Would a thief say this? Is this believable? What if he says it like this?"

I'm curious about the process here. If it were me, I think I'd start by writing the 'good' side of the ad first, then test it out in the 'uh oh' voice. The comedic element might be more natural that way, exactly as it's delivered in the videos. How would you approach it?

Video descriptions on YouTube continue to perfectly capture both the individual videos, and the services offered. 

1) "State Farm is always there, with car insurance, for when things go wrong. But also here with car loans, to help life go right." 

2) "State Farm is always there, with renters insurance, for when things go wrong. But also here, with a rewards credit card, to help life go right."

3) "State Farm is always there, with car insurance, for when things go wrong. But also here with car loans, to help life go right."

Friday Find: Seinfeld Bloopers

I've always loved Bloopers. As a kid, one of my favorite parts of watching my favorite shows was when they showed a gag reel at the end. Fresh Prince of Bel Air always did a particularly good job of this. Of course, this was back when YouTube didn't exist and dinosaurs roamed the earth. Nowadays, YouTube is of course a treasure trove of blooper reels.

I recently found a lot of great Seinfeld ones so you don't have to. Enjoy!

The second scene in this one might be my favorite:

Seinfeld is a sitcom that originally ran for nine seasons on NBC from July 5, 1989, to May 14, 1998. It was created by Larry David and Jerry Seinfeld, the latter starring as a fictionalized version of himself.

Marketing Monday: Snoozefest (Twitterlytics!)

Today I'm digging this article from Hootsuite, on how not to bore your readers.

Frankly, I think not boring your readers is a large combination of smarts, current marketing wisdom, and that just-right mix of magic and mojo that's hard to put a finger on. One thing I really like about this article is that it goes into Twitter analytics a bit. I'm a big fan of analytics. Huge. Numbers tell stories we'd be foolish to ignore.

If you're not paying attention to your Twitter analytics, get on that.

From your home page, click on your avatar in the upper right corner. Scroll down and click on analytics.

Woo! Look at all that data. Hootsuite advises in this article (and I tend to agree) that your engagement rate can give you a good snapshot of where you are. They describe the engagement rate as "a number calculated based on the number of impressions (i.e. how many people saw the Tweet) and the number of engagements (link clicks, favorites, retweets, etc.) with your Tweets. Obviously, the higher the engagement rate, the better you’re doing." Access the engagement rate from the analytics, by going to the "Tweets" tab at the top of the page. Once you're on the "Tweets" page in analytics, the engagements metric is to the right, and looks like this:

Screenshot from hootsuite.com.

Screenshot from hootsuite.com.

On that same page, you can click on 'Top Tweets' to see which of your tweets got the most engagement. The results just might surprise you.

There are some other gems in this article, but it's a good opportunity to walk you through how to use Twitter analytics. Twitter is a good platform to experiment a bit, depending on your brand and your voice, and being able to see the results of those experiments are what make it worth it. Again, you might be surprised by what your top tweets are: they aren't always the ones that you get you the most RTs or replies.